WHY DOES MY PC TELL ME TO INSERT A CD WHEN I ALREADY HAVE

EMMAGREY
EMMAGREY Member Posts: 5 New User

Answers

  • tom85
    tom85 Member Posts: 257 Mr. Fixit WiFi Icon

    Cd is dirty or its faulty

     

    What pc model you've got and what you want install or what should be on cd!?

  • EMMAGREY
    EMMAGREY Member Posts: 5 New User

    Tom, It's an Aspire  V3-551-8469 and the cd works on my other computer.  It's a cd with our photos on it but we tried several different cds.

  • tom85
    tom85 Member Posts: 257 Mr. Fixit WiFi Icon
    1. Go ton Device Manager
    2. Click the plus next to DVD\CD-ROM drives (May be listed different on your system)
    3. Highlight the CD-ROM or DVD-ROM
    4. Hit the Uninstall
    5. Say Yes
    6. Reboot pc
  • EMMAGREY
    EMMAGREY Member Posts: 5 New User

    Thanks Tom,  we are trying that.

     

  • EMMAGREY
    EMMAGREY Member Posts: 5 New User

    Thanks for the help Tom.  Nothing worked so my husband is sending it back(he only had it 2 days) and the company is sending a replacement.  Very kind of you to help.

     

  • tom85
    tom85 Member Posts: 257 Mr. Fixit WiFi Icon

    Hello.

    Good to hear that, and hope replacement will be work without problems.

     

    Good LuckSmiley Happy

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