cannot reset pc using USB due to missing partition

Kingpin1976
Kingpin1976 Member Posts: 1 New User

my acer aspire v5 has died, i am attempting to use the USB recovery stick i was supplied with at time of purchase, however I get the message 'cannot reset PC due to missing partition' can i get around this?

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    It is possible the hard drive has failed. What was the system doing before you attempted recovery? You could try using a disk management utility to format the drive, or check to make sure the drive has an active partition large enough (at least 20 GB.)

     

     

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