Acer B1 won't turn on after charging

Griffin1376
Griffin1376 Member Posts: 2 New User
My daughters acer b1 ran out of battery, it has been charging over night and now won't turn on. It comes up with acer explore beyond limits across the middle of the screen but goes no further! I have been switching it off and on again for the last hour and half and still no joy! I only bought it in December as a Christmas present! Any suggestions? I have tried using iphone sim remover to reset it and still nothing!

Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    Hi...Smiley Happy
     
    You may try performing a hardware reset, to do this, simply use a small, thin object, such as a paperclip, to press the recessed reset button located on the bottom of the tablet near the USB Port.
     
    You may also try performing Factory Data Reset .
    The following steps will erase all of your personal information, all stored contacts and any programs you have installed on your tablet.
     
    1. Power off the tablet.
    2. Press and hold the Volume up button, which is located closest to the touch screen lock switch.
    3. With the Volume up button held, press and hold the Power button for 3 seconds then release it. Continue holding the Volume up button.
    4. Once the tablet screen turns on, release the Volume up button.
    5. On the Select Boot Mode screen, select [SD Image Update Mode]. Use the Volume up and Volume down keys to navigate through the menus and use the Power button to select the desired option.
    6. On the Android system recovery screen, select wipe data/factory reset.
    7. When prompted to Confirm wipe of all user data, select Yes -- delete all user data.
    8. On the Android system recovery screen, select reboot system now. Your data will be erased.
    9. Your tablet will reboot and go to the Welcome screen. Follow the onscreen steps to setup your tablet.
     

    If you have a unit from US or Canada, you may also live chat with an Acer technician at : Acer live chat

    If you have purchased the computer in any other country, you may contact Acer support here : Acer Global Support

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