help. i bought an acer "aspire" about 2 or 3 years ago and got office word and excel included for free. it was not not not, i repeat NOT, a starter program - have used it for 2 or 3 years so obviously that goes beyond "starter". it was free cause i only wanted excel and word, didn't get all the other stuff and it was some sort of promotion or something.
also have no memory of installing from a cd, it was just there, complilments of microsoft.
all was well till about a week ago when i started my laptop, as usual. got that "update" junk for a minute or two, not the "leave your computer on for updates", but the other thing that it does sometimes before it will even go to the blue screen/password/welcome - whatever. so it did "that", whatever "that" was, and when i tired to open my excel spreadsheet, i get an error window titled "click to run application manager" and a message in that window that states "miocrosoft excel started 2010 cannot be opened. try again or repair the product in control panel". i've tried, and i do not have a "repair" option when i go into the control panel.
does this make sense to anyone? does anyone know how i can get ahold of microsoft?
i've got a 300 page journal and all my finances on word and excel - am really having a problem and no one seems to know why or what to do.....
help.....
thanks
