Revo RL 100 I updated to windows 8 and the Elan mouse/keyboard wireless touch pad doesn't work.

mollejitas
mollejitas Member Posts: 3 New User
I upgrade this pc into OS windows 8, initially worked every thing but after the first upgrade of windows 8 the Elantech mouse and keyboard Bluetooth touch pad stop working is more it disappear from the device manager, I found the MTP Device cant start because has driver problems. Some body knows where to find a driver for this device, or how to fix this issue.

Answers

  • Ryanrr
    Ryanrr Member Posts: 831 Practitioner WiFi Icon

    Have you checked our Downloads and Maunals page for this model? If you have and there are no drivers listed for Windows 8/8.1 then that operating system is not supported on this system. The issue you are describing is a compatibility issue with Windows 8/8.1 as the device manager is not able to identify the installed devices.

  • mollejitas
    mollejitas Member Posts: 3 New User
    Yes I checked, for my model only shows drivers for windows 7 not windows 8 I was able to use that pc in his full capability for only one year, because after I upgraded I found that specific model works only for windows 7 and is not support for the 8. I'm realy disapointed how Acer create a pc without possibilities to upgrade it, since the upgrade I'm looking the way to make that device work.
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