Please help! Aspire 5810TZ is not finding DVD RW after upgrade to Windows 7

Mjgreer99
Mjgreer99 Member Posts: 1 New User
We used the free Windows grade 7 upgrade on our Aspire 5810TZ laptop. Now it no longer recognizes the DVD-RW drive after the upgrade finished. I have looked on the Acer's support website trying to find a new driver but none is listed. Does anybody have any ideas on how I can get my laptop/notebook to recognize this drive?

Answers

  • Ryanrr
    Ryanrr Member Posts: 831 Practitioner WiFi Icon

    I would recommend opening your Device Manager and try scanning for hardware changes to see if it detects the DVD RW drive. Also I am assuming you already checked the Device manager to make sure it is not listed?

     

    If none of the above options work, try doing a clean install of Windows 7 instead of the upgrade. The driver for optical drives are part of the Windows operating system and do not require a special driver.

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