S7 battery issues

Sn0w
Sn0w Member Posts: 2 New User
Hello.

My acer s7 model 391 has been having battery issues. It constantly shows as being charging at 86% and the orange light is on when the ac is plugged in. It never goes higher than the 86% and when I unplug the ac adapter the computer just shuts down. I've gone through every battery setting I can find and nothing seems to be turned on that would cause this. Any help would be most appreciated as I am tethered to a power outlet and this kind of defeats the purpose of an ultra book Smiley Wink

Answers

  • Ryanrr
    Ryanrr Member Posts: 831 Practitioner WiFi Icon

    It sounds like a bad battery and needs to be replaced. If you are under warranty, please contact technical support in your region.

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