i have had to completely unhelpful and scripted conversations on chat and telephone. i need proper tech support. iam a tech of 20+ years and i know what im doing when updating a bios.
i tried to update my friends 5315 from 1.19 to 1.45 using the updater on Acers support site. after running it the program instantley failed with a verify failed error. now the machine is completely dead. ive searched on google and found this seems to be a common problem, and one which in mine and a few others case seems to be unreparable using the recovery method.
i would like to know why Acer has left the files on there support site, which it would seem kill the laptop upon running, and what they intend to do to fix this unit F.O.C.
the support just keep saying its out of warranty like a broken record. well as far as im concerned this fault is of Acers doing so you can fix it.