Problem with E1-530

bruciebaby
bruciebaby Member Posts: 2 New User

Hello.     Hope some-one can help.   I'm typing this on my wife's ancient but reliable Aspire 5633 because my one-month-old E1-530 is refusing to boot.   I have just finished transferring all my info from my creaking desktop, but now can't access it.

The E1-530 has Windows 8.1 pre-installed.   Switching on, I get the Acer logo followed by a lit but blank screen.   The cursor still works, but there's no other sign of life.  I've tried the steps suggested in Support (Alt+F10) without success.

Does anyone have any suggestions before I return the machine to Amazon ?

Best Answer

  • bruciebaby
    bruciebaby Member Posts: 2 New User
    Answer ✓

    This is me replying to myself, but also hoping to save any responders time and effort.     I've managed to get up and running by holding down the start button, since when a couple of restarts performed normally.

    Here's hoping the problem was just a glitch, never to be seen again!

Answers

  • bruciebaby
    bruciebaby Member Posts: 2 New User
    Answer ✓

    This is me replying to myself, but also hoping to save any responders time and effort.     I've managed to get up and running by holding down the start button, since when a couple of restarts performed normally.

    Here's hoping the problem was just a glitch, never to be seen again!

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