aspire 5943g keys stop working after sleep mode

sheppy666
sheppy666 Member Posts: 1 New User

Sometimes after coming out of sleep / hibernation modes a couple of keys will not work for a few minutes. It is the same keys each time.

 

Any ideas.

 

Ian

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    If you can replicate the issue, it is generally helpful to provide complete details. 

     

    Which keys are having the issue after hibernation?

     

    You may wish to try updating the BIOS on the system to see if that corrects the issue.

     

    If it does not, the solution may involve servicing the unit.

  • Beben
    Beben Member Posts: 2 New User

    Hi,

    Sorry for my english.

    Same problem with my acer 5943g (azerty, french). Same keys... and no solution in internet. I saw this problem in several country (asia, france, pologne, swedish, USA, ...) but no solution.

    Now i live in Québec (CANADA) and my solution is Acer.ca, and support service. I think is a design problem. And it's a problem for Acer. But when you contact them... they say "Oh, ok contact service support" and "It's the first time we encounter this problem"

    LIE!!

    So i think i'll pay the 250$ for repair on Acer canada (with qwerty keyboard in french)... no other solution.

     
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