My acer 500 tablet .

frank50
frank50 Member Posts: 1 New User

My acer500 tablet just turns on showing acer logo and will not do anything else,please help.

Answers

  • Tabbiekatz
    Tabbiekatz Member Posts: 760 Mr. Fixit WiFi Icon

    Sometimes a manual reset will work, but if that does not happen, then it sounds like repair:

     

    To perform a Factory Data Reset use the following steps:

    Place the rotation lock switch in the up position
    Press and hold the Volume down button, which is located farthest from the rotation lock
    With the Volume down button held, press and hold the Power button for 3 seconds then release it. Continue holding the Volume down button.
    Once the tablet vibrates, switch the rotation lock on and off repeatedly while still holding the Volume down button.
    Release the Volume down button and stop switching the rotation lock once the "Erasing Userdata..." message appears in the upper left corner of the screen
    Once the factory reset has been completed your tablet will load to the Welcome screen.
    Your Factory Data Reset has completed now follow the onscreen steps to setup your tablet.

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