Aspire V5-571 PG and headphone jack problem

mavyalex
mavyalex Member Posts: 3 New User

Hello,

 

I have an ACER Aspire V5-571PG of november 2012 with Windows 8 and I have a headphone jack problem. When I plug in my headphones the sound still comes out of the speakers. I tried unplugging and plugging again many times but the problem remains 8 times out of 10. My laptop is under warranty. Should I use my warranty for this problem or can I use an adapter or some kind of trick?

 

Regards,

 

Answers

  • finlux
    finlux ACE Posts: 1,834 Pathfinder
    Hi mavyalex

    I'd speak to support, to get this fixed under warranty. I'm not aware of any adaptor available, unless a USB soundcard may help.
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