How can Acer sell Gateway computers but not support them?

podgatewayuser
podgatewayuser Member Posts: 1 New User

I am so disgusted with the way Acer is treating the customers they inherited when they purchased Gateway computers. I currently have 3 Gateway systems and CANNOT find anyway to get upgrade information or technical support. Everything on the Gateway website takes me back to the lame Acer company. Acer you really dropped the ball on this one!

Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder

    hi...

     

     

    If you have a unit from US or Canada, you may also live chat with an Acer technician at : Gateway Live Chat

    If you have purchased the computer in any other country, you may contact Acer support here : Gateway Worldwide

     

    Let us know if you need further assistance. We will be happy to help.

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