My Acer Model: M5-581T-6807 won't charge

Question

Good Evening,

I just bought my laptop about 1 week ago and this is the 3 time with the same problem... or I am not sure if it is a problem or that I am doing something wrong with the Windows 8 settings.

I plug in my computer over night and it charges fine... I take it off charge and use it for about 7 hrs then I have to charge it again... but if I plug in the charger while I am still working on the computer it won't hold charge.  I see the indicator that it is plugged in but after hours I unplug it and it says again that the battery life is at 7% and I should plug it in to power source.

Thanks in advance for your advice.

LA

saicharan_32 · Answer

even i have the same problem with my device

devondieffenbac · Answer

Acer Model m5-581t-6807

I am having this exact same issue with the computer as well!

Seems that there is a defect in this model. I'm rather disappointed.

I contacted Acer the first time, they sent me another charger. That hasn't fixed anything at all.

I have noticed that it will charge sometimes, but not all of the time.

I am about to be creating an RMA to have this thing sent in to get repaired.. I fully expect acer to drop the ball here, and send it back and it still not be working.
Especially because it charges sometimes, but usually it wont. Willing to bet they will see it charge and just ship it back.

Also, I've had my left arrow key button just pop right off. I wasn't hitting it hard, I had barely had the laptop for a week, and off it came. Checked the forums, many other people had the same problem.

Seems this model is a lemon -_-.. Such a beautiful looking lemon.

jasonwg · Answer

I've found that having it sleep then waking it back up (while plugged in) will make it charge. I also updated the bios to 2.09 but that didn't help either.

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