factory restore

Farisrag
Farisrag Member Posts: 1 New User

After i do factory restore using e-recovery at my Acer 4755g... Then when it want to start it show the image like thisIMG_20140228_090426.jpg...and when i click ok it start restart at the same place....please, help me to solve this problem.

Answers

  • Ryanrr
    Ryanrr Member Posts: 831 Practitioner WiFi Icon

    It looks like the is an issue with your partitions; either the recovery partiton or the Windows partition. Since you are trying to restore the computer I would recommend using recovery media. If you did not create recovery media when the computer was first purchased, you can try contacting technical support in your region to purchase the required media for your computer.

     

    If you are in the states, you can also visit store.acer.com and click on eRecovery to make this purchase.

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