eRecovery stuck at 'Please wait a moment..'

ats
ats Member Posts: 2 New User

Answers

  • Ryanrr
    Ryanrr Member Posts: 831 Practitioner WiFi Icon

    How is this happening? Are you trying to perform a factory reload on the system? How many times have tired recovery?

     

    If you are trying to perform a factory restore using eRecovery and you are getting stuck, try restarting the system to see if it resumes and finishes. An alternative to eRecovery is recovery using Acer recovery media. I suggest this  because it could be that the eRecovery partition is corrupt.

     

    You can obtain recovery media by contacting technical support in your region.

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