video colors in my smartphone Z3

smul

 

Hi there

I have a problem with my video's on my smartphone en WhatsApp

The colors in the video are messed up totally. What red should be is blue etc

When I want to send a video thru WhatsApp I do the following:

1) Ik take the video through the standard app. For ur info:

I can see the video in the normal, correct colors through an app called Galerij (thats the Dutch name for the standard app where you can see photo's and video's)

2) I open WhatsApp en click on the paperclip to add a video and then to "Galerij" to select the video en click on sent

The receiver opens the video and sees the wrong colors. If I open the sent video the colors are wrong aswell.

3) I have put the settings of the camera app to standard

4) In the "Gallery" app i cannot find settings

What do I do wrong ?

Pls realise I am a real amateur in this field of smartphones. I have the phone only 5 days!

Pls explain step by step what I have to do to solve this

Thanks very much in advance!

 

IronFly

If it happens only on whatsapp, probably the problem is whatsapp video compression.