Acer Aspire E1-572 sound interrupted problem

Einsteiniu
Einsteiniu Member Posts: 5 New User

Hi ! So I got this new notebook, Acer Aspire E1-572 on which I have Windows 8.1 Pro. The problem is next: whenever I play a track or a game, there are times when sound just stops and I have to either raise the laptop in the air to make the sound come back or slap it on the right and left side until it comes back. Where is the problem? I have the latest driver installed from Realtek. It is possible that the sound card is having a bad connection with the motherboard? Shouldn't the sound card be integrated in the motherboard? Why this problem? Thank you for your consideration.

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