Acer iconia w 510 keyboard stopped charging

jramhal
jramhal Member Posts: 2 New User

It's only 2 months i bought an Acer iconia w 510, all of sudden its keyboard stopped charging with no reason, tablet itself charges but when connected no, please help!

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    If you plug in the dock by itself, does it charge?

     

    You may wish to review these articles:

     

    ICONIA Tab W510 and keyboard dock battery usage

     

    Charging the ICONIA Tab W510 and keyboard dock batteries

     

    If the W510 keyboard dock still will not charge, I recommend contacting technical support in your region, to inquire about repair options.

     

  • jramhal
    jramhal Member Posts: 2 New User

    Thanks for your reply, no it doesn't charge at all wether connected to tablet or not. Besides when it's attached to tablet, the tablet also doesn't charge neither discharges!

     

    Please advise

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    My best recommendation would be to contact your local technical support to inquire about repair options for the keyboad dock.

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