ACER ASPIRE Laptop, 5349-2635

mattheplantman
mattheplantman Member Posts: 1 New User

PROBLEM!!!! I have an ACER ASPIRE Laptop, 5349-2635, model ZRL, S/N:***, and for the mosrt part has worked fairly well since I got it about a year ago. Worked fine yesterday afternoon. Yesterday evening, I tried to go online to check mail at end of day, as always, and It would NOT let me enter!! I put in my passwors. as always. and it just says on screen something about my personal profile, which I CANNOT get to to see what the issue is! I am at the Library using one of  the public computers there to write you this note. What is the problem!?!

 

Other PC/Laptop info: PN: LX.RR902.129

Model: ZRL

 

My name is Mathew ***, I just registered here, am in St. Louis, MO,  ****

 

 

Since I cannot get back online, you can call me later, or most any other time actually, and I will be at home with my unit. I am on the Net Zero 4G plan, 1000 minutes a month, which is usually fine. Can you offer ma any assistance or advice, or should I just take it back to where it came fron and see if THEY can give ma any help. Having to drive several miles to use a public computer is a real inconvenience.

 

[edited for privacy - please do not post personal information]

Answers

  • finlux
    finlux ACE Posts: 1,834 Pathfinder

    Hi Matthew

     

    It sounds as if your user profile has become corrupt. See here on how to remedy this. Other info here.

     

    Hope this helps!

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