Acer Aspire 5755G Sound Issues after new Motherboard

zaythe
zaythe Member Posts: 3 New User

Guys,

 

I recently got my motherboard replaced by Acer under a repair. Since it has come back, i get the below issue.

 

Headset plugged into just headphone jack - Sound out both ears

Mic plugged into mic jack - voice is heard by callers

headset plugged into headphone & mic into mic jack, sounds disappears from right ear.

 

Headset works no problem on someone else laptop both laptops are Windows 8.1

 

I have deleted the drivers, removed all sound related devices, and reinstalled....Still the same issue, as i said it was okay before going away for repair...Only thing stopping me from contacting Acer is the fact that both jacks on the laptop work fine seperately, just not at the same time.

 

Anyone have any thoughts?

 

Cheers

 

John

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