Keyboard Concerns

thatjordankid
thatjordankid Member Posts: 1 New User

I currently have an Acer desktop with keyboard model SK-9625 and the volume dial now opens a random browser search window rather than controlling the volume. How can I fix this?

Answers

  • finlux
    finlux ACE Posts: 1,834 Pathfinder

    Hi thatjordankid

     

    You have the same keyboard as me!

     

    Two things to try:

     

    1. Press Windows key & "R" to bring up the Run box and type: devmgmt.msc then expand the Keyboard option, and right click "HID Keyboard Device" and choose "Uninstall". Once done, restart your machine. This should hopefully work.

     

    2. Use System Restore to go back to a date when the keyboard was working.

     

    Have you recently installed a new program or updated a driver? Sometime they may conflict with existing drivers (in your case, the keyboard) and cause problems. Reverting back to the old one should solve it.

This discussion has been closed.