cant remember the new password

Dat1504
Dat1504 Member Posts: 1 New User

My husband changed the password on his computer and now cant remember what he changed it to.  It gives the option of using a password recovery disc but we do not have any such disc.  The only discs we have are the recovery discs that we made after gettting the computer. When we have tried them, nothing happens. What do we need to do, to do a factory restore on the computer? Or is there another way to fix the thing?

Answers

  • freeza
    freeza Member Posts: 1,316 Skilled Practitioner WiFi Icon

    Good day

     

    You can reset to factory settings by following the steps below:

     

    • Plug in the AC adapter and battery.
    • Turn the system on
    • Immediately, press ALT on the keyboard and start tapping F10. Continue holding ALT and tapping F10 as the unit boots up.
    • A screen stating "Starting Acer Erecovery" should appear. (Release ALT and stop tapping F10 at this point)
    • There will be 4 options: 1. Restore system to factory default 2. Restore system from user backup 3. Restore system from cd/dvd 4. Exit

    Regards,

    Freeza

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