Acer A110 can't see my wifi

Bdaversa
Bdaversa Member Posts: 2 New User

Hello Acer community. I've recently bought an Acer tablet but I have a little problem: as soon as I got home, I tried to connect to my home wifi network but my tablet can't see it or find it. I check my cellphone and it's connected to the same network (my cellphone is a motorola with android 4.1.2), but my acer can't see the network. Any idea what the problem can be?

 

I think my router is a ZyXel p-600 (I mean I have to devices, one is black which is a ZyXel p-600 and the other one is a white device TP-Link TL-WR741ND, so I'm not really sure which one is my router)

 

Thank you in advance for reading and trying to help me.

 

Barbara.

 

Answers

  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    The TP-Link is your wireless router, the ZyXel is the modem. The TP-Link is a single radio version of an 802.11n device with just the 2.4GHz radio. I don't see any obvious reason why you wouldn't see it.

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  • roadwarrior796
    roadwarrior796 Member Posts: 273 Practitioner WiFi Icon

    I know it sounds obvious but are you sure that the tablet is not in flight mode and WiFi is turned on ?

  • Bdaversa
    Bdaversa Member Posts: 2 New User

    Thanks for your replies, I found the problem. Happens that it was a problem with my wifi channel, it was put to 12, so I turned the channel into automatic, and voilá, my tablet was able to see my home network.

     

    Thank you again for helping, it was such a weird problem.

  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    Bdaversa wrote:

    Thanks for your replies, I found the problem. Happens that it was a problem with my wifi channel, it was put to 12, so I turned the channel into automatic, and voilá, my tablet was able to see my home network.

     

    Thank you again for helping, it was such a weird problem.


    Hmm... I wonder if the tablet is set to USA wireless by default. We only go up to channel 11. You would think that a tablet configured for use elsewhere would also configure the network appropriately.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
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