iPhone not recognized

antc0c0
antc0c0 Member Posts: 1 New User
Hi all! I have an acer aspire one netbook. When I plug in my iPhone 4S into the USB port, it is recognized as a camera only. Therefore, my iTunes won't recognize it at all! I've tried researching but cannot find anyone with this issue. Any suggestions as to why this is happening and how to fix it? Thanks!

Answers

  • This may be a problem with Apple Mobile Device Support (AMDS). It should have been installed with iTunes. Confirm that it is installed - Control Panel > Programs > Programs and Features. It should appear in your 'uninstall or change a program' list.

     

    If not present, a second check is to confirm the service is installed and running. If the 'Apple Mobile Device' is not there, you will need to reinstall iTunes. If it is there but not running, unplug your iPhone, start the service and try again.

     

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