acer v5 122p

alan1975
alan1975 Member Posts: 2 New User

Hi guy....i just a new in this forum cos my acer v5 122p have prolem connect with bluetooth....no device find...Smiley Happy

 

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    You will need to provide some additional information about what is occuring with the system.

     

    What operating system are you using?

    What device are you attempting to connect?

    Where are you seeing the message you report?

    Did you check the devices in Device Manager?

  • alan1975
    alan1975 Member Posts: 2 New User

    Dear Mr.Tommy,

     

    Thank you for helping me to solve this problem cause I give up...until now my heatset bluetooth or speaker bluetooth ( both device using ver 3.0 bluetooth this is version effect ? ) can"t connect to my acer V5 122P...Smiley Sad

    for your information :

    i"m using windows 8.1

    heatset bluetooth nokia BH-505 and bluetooth speaker go rock mini

    no message display sir  but on bluetooth menu this device keep searching.....searching.....no stop .although my heatset bluetooth is on.

    in device manager :   -  when the bluetooth is off ( on bluetooth only show bluetooth usb adaper ) and when the bluetooth is ON ( on bluetooth show 3 item bluetooth usb adapter, microsoft bluetooth Enumerator dan microsoft bluetooth LE  Enumerator ). when i see version driver on bluetooth USB adapter  is show 8.0.0.224.  this is matter..? cause when i update this driver to 8.0.1.305 on device manager ..mark ! yellow...Smiley Happy so i roll back the driver. I hope you can help me maybe ...Smiley Happy   thank you very much.                                

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    It very much sounds like you upgraded to Windows 8.1 from Windows 8.

    In that case you will want to upgrade all of the drivers that are listed on our drivers page.

    We recommend using them over any Microsoft installed drivers with Windows 8.1.

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