I have had my Aspire V5 for a little over a month running Windows 8 and it has been great, but recently it started refusing to go to sleep when I close the lid. The screen will go black but the computer will not enter sleep mode. The other thing that is weird is that when I close the lid and then open it again, I no longer have proper funtionality of any of the keys that have a num lock function (such as the M,J,K,L,U,I,O,P keys).
All of those keys start doing their own weird things. For example, the M key won't work at all, the P key will input a *, and the U key will function as the left arrow key. But if I put the computer to sleep using the power button and then wake it back up I will regain the proper use of those keys. Also, adjusting the brightness with the function and arrow keys will no longer work after closing and opening the lid unless I restart the computer. To try to solve this issue I have tried:
- Checking the power settings in Windows: it is set to sleep both on battery and when plugged in when the lid is closed.
- Checking for any viruses, malware, or spyware.
- A system restore to a time when I was not having the issue.
- A complete reset to factory settings.
I have scheduled to send my computer in for repair under warranty but before I go through the trouble of that I was wondering if anyone had any clue what is going on with my computer.
Thanks in advance!