software download for ACER AL2616W 1080p monitor.

RalphARoni
RalphARoni Member Posts: 3 New User

Hi

 I am trying to get a download of the firmware and software fo my ACER  AL2616 with 1080p. The website tates that the serial and other numbers are on the back on a white sticker but I don't see any sticker. The software that should give me the numbers does not work. The 2616W does not appear on the menu. I need the XP version of the software. I need the downloads because I am getting a pink line in one side of the monitor (and not on the other monitor). I would loke to renew the firmware and drivers and update while I am at it.

This is a great monitor and I want to keep it going. Any info would help since there is no way to ask ACER.  Sad that they won't even comunicate with customers once the waranry is up.

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