Aspire 5600U Keyboard and Mouse Issues

Rob071962au
Rob071962au Member Posts: 3 New User

We have just brought a new acer Aspire 5600U all in one. Wireless keyboard and mouse has never worked and very disapointed with Rentlo the store we brought it from. They don't even have tech support they send out the delivery guy who knows nothing.

My thinking is its the usb sender thats faulty because they have replaced the HDD so surely its not a software problem.

Anyone had this problem?

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    The keyboard and mouse should be pre-paired with the USB receiver from the factory.

     

    Please contact your local Acer service center for assistance with the keyboard and mouse.

  • marthine
    marthine Member Posts: 4 New User

    My "right" mouse doesnot function anymore.  I am not a frequent user pc, so very disappointed that it is out of order after 2 yrs.

    Is it still possible to acquire this design mouse for the Aspire 5600U and what are the costs?  Maybe any compensation?

    Plse info.

    Thank you