eRecovery Management

Ed-1
Ed-1 Member Posts: 1 New User

I have an Aspire M5630 that will not load the windows system. I downloaded the the Acer recovery media but it asks for a password before loading the e-recovery management application. What password ???

Answers

  • finlux
    finlux ACE Posts: 1,834 Pathfinder

    Hi Ed -1

     

    Acer recovery media is not available as a download - it must be purchased directly from them!

     

    I'd suggest to contact Acer support for your region to obtain the disks.

  • laurent_14
    laurent_14 ACE Posts: 10,313 Trailblazer

    Hello Ed-1,

     

    To complete the answer finlux, you are 3 ways to recover or repair your desktop (windows and drivers):

     

    1- From hard disk (PQ Service - Hidden partition)

    2- From the factory recovery media made via eRecovery (your DVD)

    3- Purchase Acer recovery media DVD

     

    Herewith the user guide of eRecovery Management V2.5:

    Link: ftp://ftp.support.acer-euro.com/desktop/empowering_technology/User%20Guides%202.5%20-%202.6/Acer%20eRecovery%20Management%20v2.5%20-%20final.pdf

    France
  • finlux
    finlux ACE Posts: 1,834 Pathfinder

    Hi laurent_14

     

    Yes, you are right of course - but I was specifically responding to the OP's point that he cannot get a downloaded version of eRecovery to work!

  • madzmike
    madzmike Member Posts: 2 New User

    hello everyone i hope you can help me. i have aspire e1-572 win8 OS then i want it to transfer to win7 but suddenly my win OS disk hi couldn't read my OS and i don't have any recovery disk...i can't use now my laptop..any suggestion or DIY ideas to use my laptop or if i buy recovery disk how much is this?thanks in advance

  • laurent_14
    laurent_14 ACE Posts: 10,313 Trailblazer

    Hi finlux,

     

    Sorry, you are right. I misunderstood the meaning of the question.

    Normal, I'm french !

    France
  • madzmike
    madzmike Member Posts: 2 New User

    sorry, my question there was..how can i reboot my laptop?because if i put my win7 OS disc.the disc is rid but i can choose any drive in short there all hidden and they are in gpt something like that.there's a possibility to unhide them?so that i can install my win7 OS?

    thanks again and i'm sorry

  • finlux
    finlux ACE Posts: 1,834 Pathfinder

    Hello madzmike!

     

    If, what you are saying, is Windows will not work - you have 2 options:

     

    1. Try to reinstall from the recovery partition - Hold down ALT, and continually tap F10 as soon as you switch on. This should start the eRecovery program. Try a few times if this doesn't work straight away.

     

    2. Recovery disks/USB Drive. Contact Acer support for your region to buy these. They are not expensive to buy.

     

     

     

  • finlux
    finlux ACE Posts: 1,834 Pathfinder

    Hi laurent_14

     

    No problem! Smiley Happy

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