Windows 8.1 USB Charging

austinjreid
austinjreid Member Posts: 1 New User

I have an Acer Aspire V3-571 i7 running Windows 8.1 and a Plantronics Voyager Legend Bluetooth headset. 

 

On Windows 8 the headset was charging fine when plugged in to the Acer via USB.


After upgrading to Windows 8.1 the headset no longer charges when plugged in.


The headset does charge from the mains wall socket power. 
The headset does charge when plugged into an Acer Aspire Windows 7 machine. 

I can charge other devices via USB ok (iPad, iPhone) in Windows 8.1.

 

This morning I noticed if I plug the headset in via USB before booting Windows 8.1 the headset begins to charge. But if it is removed and reinserted then it no longer charges.

 

I have all latest driver and BIOS updates from Acer for Windows 8.1.

 

I have seen issues on the internet about Windows 8.1 preventing some USB charging but nothing specific to Acer.

 

Any ideas?

 

Thanks.

Austin.

Answers

  • HK53T
    HK53T Member Posts: 767 Die Hard WiFi Icon

    have you check with Plantronics to make sure driver etc have been update for 8.1?

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