Better to purchase a new computer than repair?

judyharvey2014
judyharvey2014 Member Posts: 1 New User

i have an ACER A500 that I purchased 2 yrs ago.  I have purchased Books from Amazon to my Android tablet.  I have been reading them up until about 3 weeks ago.  For some unforsene reason, I can click on the books and all I get is a solid white screen. I can not access the books to read.  I have tried to find someone to try and remendy the situation but no luck.  What is wrong with my Android tablet that I can not access the books I purchased to read.

 

Jud

 

[edited for privacy]

Answers

  • roadwarrior796
    roadwarrior796 Member Posts: 273 Practitioner WiFi Icon

    Does the device work and display properly in every other way ? Are you using the Kindle app ? If you attach the tablet to a PC and open through "my computer", can you still see your book files in the Kindle app ?

  • inuya5ha
    inuya5ha Member Posts: 31 Troubleshooter

    Try with another eBook reader app like this or this.

     

    If it does not work either, try resetting the device to factory settings.

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