Can move pointer, but can't click

Celebrine
Celebrine Member Posts: 2 New User

My son's Acer Aspire laptop started with this issue today - with both the mouse and the touchpad he can move the pointer, but he can't right or left click inside a program or other window, he can click on the desktop.
Support has said that something must be corrupted and we should do a wipe.
I was hoping for a less nuclear solution.

We have already restarted the computer, checked the device manager, checked the touchpad/mouse settings, and checked the driver is up to date. Everything looks good, but he still can't click. Any ideas?

Best Answer

  • Celebrine
    Celebrine Member Posts: 2 New User
    Answer ✓

    The system is now working fine as long as he doesn't alt+tab out of Skyrim 'too much.'  It seems to be an issue with the layer Windows places between its desktop and the program window.  When the problem happens you cna click normally on the desktop but not inside any other window, even a Windows Explorer window.
    No wipe/restore necessary.

Answers

  • HK53T
    HK53T Member Posts: 767 Die Hard WiFi Icon

    if external mouse affected as touchpad affected then is software problem

    without seeing all installed only way to recommmend is recover system

  • Celebrine
    Celebrine Member Posts: 2 New User
    Answer ✓

    The system is now working fine as long as he doesn't alt+tab out of Skyrim 'too much.'  It seems to be an issue with the layer Windows places between its desktop and the program window.  When the problem happens you cna click normally on the desktop but not inside any other window, even a Windows Explorer window.
    No wipe/restore necessary.

This discussion has been closed.