Stolen Laptop

ameenakujur
ameenakujur Member Posts: 1 New User

my new acer aspire E1-571 SERIAL no***** is stolen in travelling can you trace out my laptops. i am MBA studend and my all notes my data is stored in laptops. witout my laptops my study is so affected .please try to find out my laptops.

 

[edited for privacy]

Answers

  • HK53T
    HK53T Member Posts: 767 Die Hard WiFi Icon

    i do not think acer have a way to 'trace' a computer

    that has to be on system before it goes missing

  • Resnikda
    Resnikda Member Posts: 1 New User

    I would like to report the laptop I have registered with Acer as stolen, and register the used Acer I bought as a replacement, but I find that my Acer account is disabled so I can't log in.  How do I fix that?

  • Cory-Acer
    Cory-Acer Administrator Posts: 1,449 Community Administrator

    Resnikda, you can contact our support team with your new serial number. They'll register the product for you.

  • titianfire
    titianfire Member Posts: 3 New User

    How do you report a stolen laptop?  I've tried to do a Chat but it will not work.  One of the laptops I have listed on my account was stolen 08.18.2014, I have a police report but just need to get the information to Acer.

     

    Thanks for your help.

  • ElizabethS
    ElizabethS Member Posts: 845 Practitioner WiFi Icon

    I have posted directions on your other inquiry.

This discussion has been closed.