Flight(Theft) of a laptop computer ACER

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Major17
Major17 Member Posts: 3 New User

Hello I would like to have rather precise information and simple. Here is my concern(marigold), one of my close relation it is make steal his(her,its) laptop PC ACER, he(it) apparently made all the steps(initiatives) policewoman (statement(declaration) of flight(theft) / Losses, etc. etc.) and asked me to contact ACER to know, now that the steps(initiatives) are summits, the computer still being under guarantee and to damage, In the possibility where one or several thieves would try to put on the guarantee, ACER would be capable of seeing in these files or other one than the computer which they have just received to repair was to declare stolen and to block(surround) so the computer To them ( ACER) or to get in touch with competent authorities to get back the device and advance the survey(investigation) on this flight(theft).
Thank you for re-laying in most fast if he(it) please you.

Sorry for this translate i'm french

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon
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    I'm sorry to hear of the loss of your notebook.

     

    We would suggest contacting technical support in your region for further assistance with this issue.
    Acer Service and Support

  • Major17
    Major17 Member Posts: 3 New User
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    All right, thank you for your answer but it is about the computer of a close relation. I have at the moment a new question on behalf of the same close relation. Indeed following this flight(theft) this person shall wish to acquire a new device of second hands and she(it) shall wish to know also if this device is a device perfectly in rules(rulers) or a stolen device, yes being make stolen a computer shall really it's a pity be it to buy it the other who(which) shall reveal to be too stolen. In this purpose I communicate you with the end of this message the SNID and the serial number of the device which my friend shall wish to acquire.
    Cordially.

    [edited for privacy]


    Sorry for this translation me am a French national.

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon
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    Again, for this type of information you are best served by contacting your local service and support.

     

     

This discussion has been closed.