update

dennis117
dennis117 Member Posts: 2 New User

have been having problems with the windows(7) updates from ms-keep  getting failure  mesg--finally got a tech at ms and was told that my manufacturer (acer) had blocked my copy--have never seen such a problem with multiple versions of widows with multiple manufacturers--anyone ever have such a problem or is it acer  messing with me?

Answers

  • Vince53
    Vince53 Member Posts: 805 Practitioner WiFi Icon

    Dennis, I'm not sure that I understand you. Is your laptop using its original operating system?

     

    Yes, your computer MIGHT be blocking an update that it recognizes as harmful. Certain hardware wil foul up with certain updates, and your computer might be rejecting the update. Remember that an update is a good idea MOST of the time, but not all of the time.

  • dennis117
    dennis117 Member Posts: 2 New User

    yes -this is the original system but the ms windows updated are a problem--ms says ACER blocked my copy--so i cant update--whats with acer?

  • Vince53
    Vince53 Member Posts: 805 Practitioner WiFi Icon

    Dennis, if Acer blocked the updates, it recognized a hardware problem. By the way, whenever MS can't explain a Windows foul-up, they blame the manufacturer. If your computer is working well, and your Windows oerating system can't accept Windows updates, the problem is with MS.

     

    What AV are you running? That might be blocking it.

  • JH-1
    JH-1 Member Posts: 1 New User

    My Acer Aspire won,t update  at all, Thanks I,ll do what you said JH1.I am going to MS teck center and then Acer.


    dennis117 wrote:

    have been having problems with the windows(7) updates from ms-keep  getting failure  mesg--finally got a tech at ms and was told that my manufacturer (acer) had blocked my copy--have never seen such a problem with multiple versions of widows with multiple manufacturers--anyone ever have such a problem or is it acer  messing with me?


     

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