Chromebook C720 - No mobile internet connection with my usb dongle - not even recognised.

Baldocci

Hello

 

Your help please. I am using an Acer C720 Chromebook purchased in the UK but I'm now in Brazil and I cannot access my mobile data package - the operator is TIM and the dongle is Olivetti, Olicard 160. I can access the free wi-fi from the nearby plaza but that means I have to perch on the 3 inch window ledge of my bedroom, not comfortable. I have an Acer Aspire One D255 with me as a back up (good job I have it) and it uses the same USB dongle with no  problems - but being 3 years old a lot more slow and clunky than the chromebbok for inernet - but it works. Back to my problem, why when I plug the TIM USB stick with sim card into my C720 Chromebook, is it not being recognised? Any opinions most welcome, as I would love to use this Chromebook sitting at my table, if its possible in Brazil ! Many thanks, Baldocci - a semi luddite.

jescott418

Not a lot of support for that kind of hardware in Chromebooks. I have heard more cellular adaptor support is coming but I have heard that for a while. Lot of dongles dont even work with Mac's so your better option is a MyFi personal Cellular device. That way you can connect your Chromebook through the WiFi portion of that adaptor.