DVD Drive is missing. Can't Factory Restore either. HELP PLEASE

JeffHodgdon
JeffHodgdon Member Posts: 2 New User

Can someone please help. I used this uninstall program called "Revo Uninstaller" to uninstall programs I installed that I no longer need. The next morning I went to put a dvd in my laptop and open the "My Computer" folder, and the only icon besides the USB ports was the "C" drive. My DVD/CD drive is gone. I tried everything I could to try to find out what was wrong, and then I tried to see if maybe I could download a DVD/CD driver or something to get it back, but I can not find anything anywhere.

Next, I wanted to do a "Factory Restore" because I figured it might bring it all back like the day I bought this thing. SO I grabbed my disk I made a long time ago, but then I remembered, the disk won't run. So I remembered the who "At the ACER screen, tap "Alt" and "F10" together, but that does not do anything either. Can anyone help me with either of these problems? I just want my dvd drive back.

 

I have a

ASPIRE 5736Z-4418

2 GB DDR3 Memory

250 GB HDD

DVD-Super Multi DL Drive

Answers

  • JeffHodgdon
    JeffHodgdon Member Posts: 2 New User

    Also if someone can help. I might not be able to check this, so if you wouldn't mind, email me with your answer if you know exactly what to do. Thank you

     

    [edited for privacy]

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