problem with bluetooth and wifi

Wilmar
Wilmar Member Posts: 7 New User

when I perform these steps, I can not see anything

Follow these instructions to enable or disable Bluetooth:

Press the Windows key (Image: icon_Windows8_key.png) + C to open its Charms.
Select the Settings charm, and click Change settings of the PC.
Select Wireless Network.
You can change settings and Bluetooth Toggle.

And see "  There are currently no wireless device available"

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    Please review the sticky topic at the top of the forum:
    How to get quick and efficient help in the Community

     

    It is helpful to let the community know the following:

    What computer do you have?
    What operating system is on the computer?

    Do you have any error messages?

  • Wilmar
    Wilmar Member Posts: 7 New User

    Aspire V5

    Windows 8

    error message : "There is no wireless device available"

    but I use the wifi without any problem, but I can not use the bluetooth because I can not activate

    I had to delete the users folder due to virus. after that time I had this problem

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    If you had to make a catastrophic change, and errors occured, it may be a good idea to reload the system to factory, especially in the case of a virus or trojan infection.

     

    We would suggest contacting technical support in your region for further assistance with this issue.
    Acer Service and Support

This discussion has been closed.