Recovery stuck at Office free trial

Kiowaman
Kiowaman Member Posts: 8 New User
Virus forced full restore. Everything fine until Office stuck at 10/29. Off and on same result . Thank you for your help. AX1430 win7.

Answers

  • Vince53
    Vince53 Member Posts: 805 Practitioner WiFi Icon

    Welcome aboard, Kio. I believe that your machine is a desktop, but that's okay. Does everything work well until you turn on Office? Because there are several possible causes, there are several possible solutions.

     

    Are you sure that it isn't a limited time offer, instead of the full version?

     

    If it is the full version, you can try re-installing it.

     

    Another solution is to go to IObit.com and download their free driver finder (Set a System Restore Point first) because when you re-installed WIndows, you lost your drivers.

     

    Try disconnecting from the internet, turn off all your antimalware software, and see if you can get Office to run.

     

    And if all else fails--download a free word processing program from the internet.

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