Aspire V5-122P WIndows 8 to 8.1 Upgrade Issues

tsokjim
tsokjim Member Posts: 2 New User

Updated BIOS and VGA drivers.  I have performed ALL the Windows Updates.  WIndows 8.1 download from store and tried to installed 8 times with the same Error 000005 everytime.  Any ideas why this is occurung?

 

Thanks,

tsokjim

Answers

  • tsokjim
    tsokjim Member Posts: 2 New User
    Performed a Windows 8.0 refresh with same results.
  • finlux
    finlux ACE Posts: 1,834 Pathfinder

    Hi tsokjim

     

    Due to significant changes Microsoft made in Windows 8.1, there are issues with certain hardware & drivers that make it currently incompatible.

     

    If you still wish to try to upgrade to 8.1, then some people have reported to completely uninstall VGA drivers & Anti-virus software. Basically have your OS as barebones as possible, then try the upgrade again. If it installs successfully, then re-install the drivers/programs, but check Acer's support site for updated 8.1 drivers.

     

    If the problem still exists, then you will have to stay with 8.0.

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