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    • Acer Liquid E2 duo cannot update

    Member Posts: 3 New User
    in 2013 Archives

    Hi everybody..

     

    I've purchased the Liquid E2 duo phone via Amazon.fr and my location is Greece. Recently i've read in various forums that there is a new update for the device (i currently have baseband version from 23/07/2013 and build number Acer_AV061_V370_1.023.00_WW_GEN1) but when i try to proceed to the system update i get the following error : "This update is not allowed on your device. Please call the service center for help".

     

    I wonder if there is a file with the update that i could download in order to do it manually.

     

    Thank you in advance

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    Answers

    • ACE Posts: 18,413 Trailblazer

      i think you can download it only by OTA.

       

      Did you root your phone or deleted any system application?

      I'm not an Acer employee.
    • Member Posts: 3 New User

      Well to be honest i tried to delete some apps that were already there (with no success ) and also tried to root the device (or i thought i rooted it). Anyway. Do you think i should fix it with a system restore?

    • Member Posts: 42 New User

      I had same problem after fiddling about with mine, follow the guidance in this link then do the subsequent ota updates

       

      http://forum.xda-developers.com/showthread.php?p=47253374#post47253374

    • Member Posts: 3 New User

      So i tried the system recovery and i still get the same error..i guess i 'll have to wait if acer uploads an update to download and install manually.

    • ACE Posts: 18,413 Trailblazer

      Mrrog solution is good, but need some attention to follow instructions.

      I'm not an Acer employee.
    • Member Posts: 42 New User

      Not sure what your doing with system recovery, if memory serves this is flashed via computer!

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