logon problems

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cassie1
cassie1 Member Posts: 1 New User

I bought a used aspire[edited to comply with guidelines] but when my granddaughter tried to log on it says no server is available to service the request. I hope there is a way around this so I don't have to send it back. Can anybody help? Please.

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  • finlux
    finlux ACE Posts: 1,834 Pathfinder
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    Hi Cassie1

     

    It sounds like there may be networking issues with your laptop.

     

    As it is a second hand machine, try reinstalling Windows from scratch by restarting the laptop & pressing ALT & F10 immediately. This will start the recovery process.

     

    Once done, all should be OK.

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