A500

musbdeby
musbdeby Member Posts: 1 New User
My tablet will stay orange a split second then flashes light purple and not charging. Anyone know what's wrong and how to fix it.

Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder

    hi...

     

     

    The System LED Indicator for this tablet is :
    White color : Flash on booting
    White color and amber color off : System off / suspend
    Amber color : Battery in charging
     
    You may try performing a hardware reset, to do this, simply use a small, thin object, such as a paperclip, to press the recessed reset button located on the bottom of the tablet near the USB Port.
     
    You may also try performing Factory Data Reset .
    The following steps will erase all of your personal information, all stored contacts and any programs you have installed on your tablet.
    1. Power off the tablet.
    2. Press and hold the Volume up button, which is located closest to the touch screen lock switch.
    3. With the Volume up button held, press and hold the Power button for 3 seconds then release it. Continue holding the Volume up button.
    4. Once the tablet vibrates, switch the touch screen lock switch on and off repeatedly while still holding the Volume up button.
    5. Release the Volume up button and stop switching the touch screen lock switch once the "Erasing Userdata..." message appears in the upper left corner of the screen.
    6. Once the factory reset has been completed your tablet will load to the Welcome screen.
    7. Your Factory Data Reset has completed now follow the onscreen steps to setup your tablet.
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