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Purchased an ACER Iconia W3 used from someone who inherited it and knows little/nothing about it. The password provided doesn't work, and I need help doing a password reset or factory reset. Not sure what should have shipped with this item if it were new, but I only have the tablet with Windows 8 loaded. I purchased a USB to micro adapter so I can attach a flash drive, but in following the reset wizard instructions, an error occurs. Any help will be much appreciated! ~BRitz