Acer System Information detection crashes

Eripsa
Eripsa Member Posts: 19 New User

Before contacting support you need to enter your system Serial Number/SNID. For this purpose Acer provides a nifty program that detects this for you, so you don't have to flip over your hardware and type it in yourself.

 

Unfortunately this program is broken now. Am I the only one with this problem?

Install, reinstall, goggles, they do nothing.

 

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Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    It's really helpful for you to post what system you have and what operating system is installed.

     

    For finding the serial number, we have posted articles on how to locate it:

    How do I find my serial number or SNID?

  • Eripsa
    Eripsa Member Posts: 19 New User

    Aspire v3-771G; Win7 x64, i7-3610QM,8gb ram, 750gb, gforce gt 650m, Blu-ray drive.

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    Do you have the .NET Framework installed?

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