Aspire XC600 won't restart <3 hours

nsaints

Bit of an odd one.

 

Computer refuses to restart unless you leave it for a while - try a start in approx 3 hours and it's fine.

 

During a restart, the power comes on but it does not reach the ACER spalsh screen. It just sits there powered up with a black screen. I've also noticed when it does actually start after the 3 hour wait I get a single beep. Within a failed restart no beep, just a black screen.

 

What I've tried

I've searched the ACER download section and found a BIOS update, enter the BIOS set to start into DOS via a USB hit F10 and I run into the won't start issue. When it does restart, it starts to windows and ignores the USB.

 

I've replaced the CMOS battery - didn't make any difference

 

I'm thinking I now have some hardware failure - what do you think?

 

System

Acer Aspire XC600 Desktop, Intel Core i5-3300 3GHz, 6GB RAM, 1TB HDD, DVDRW, Intel HD, WLAN, Wired Keyboard & Mouse, Windows 8 64bit

 

 

finlux

Hi nsaints

 

Agreed - it sounds like a hardware issue, the power supply to be exact.

 

The XC600 is a small form factor PC, and the power supply is a smaller size than the ones for standard PC's. So, if your PC is still under warranty, contact Acer support for your region. If it is out of support, see you local PC dealer who may be able to locate a suitable supply for your PC.

 

Good luck, and let us know how you get on!