overheating and booting problem

prantik
prantik Member Posts: 1 New User
I own an aspire v3-571g. Its about an year old although it was always little slow dispite of its config but few days ago I faced overheating problem and performance has become almost annoying. After 3 weeks of struggle service centre changed the motherboard of my laptop and still there is no improvement and they even said to restore my device by formatting it, when I did it, its not completely formatting and displaying the message windows could not complete the installation. To install windows on this computer, restart the installation. When I m clicking ok the laptop get restart and again shows the same message. Please tell me how to start it and what else can be done for this overheating issue

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    I would suggest contacting technical support in your region, to inquire about having the computer looked at again.

     

    When you tried formatting the system, did you use Acer Recovery Management to attempt reinstall Windows?

     

    You can contact Acer using the link below.

     

    Acer Service and Support

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