How do I get genuine Windows key after replacing motherboard on Aspire 5532?

ess5617
ess5617 Member Posts: 1 New User

Hello.  I replaced the motherboard on an Aspire 5532 and now get a Windows not genuine message.  The numbers on the Windows label on the bottom of the laptop are unreadable.  How can I get this problem resolved?

Answers

  • freeza
    freeza Member Posts: 1,316 Skilled Practitioner WiFi Icon

    Good day

     

    I have had this problem before. Reason for that was that I replaced the mainboard with a different part number mainboard. I backed up data and restored the machine to factory default and this didnt resolve the fault. So my solution was to take the machine to acer and they did what is called OS Tag and resolved the issue.

     

    Regards,

    Freeza

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