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- generating a warning box "Application is already running." I get the warning every time I boot my computer. (Aspire AT3-600-UR33)
The app is in fact working - I can connect with my Android phone - but I want to get rid of the warnings, and I'd rather launch the app myself. I found the Acer Remote folder in the program files, but when I tried to unistall I got: "Invalid Start Mode: Archive File Name". Task Manager reveals ArcServer (with ArcRemote and Windows Media Player listed underneath) is running in background processes and is in the StartUp list. I think this problem started when I upgraded to Win 8.1, but I can't be sure. The AcerRemote app came pre-installed on my computer, but the app does not appear in my Start screen or the complete list of apps below. Acer support has been SINGULARLY unhelpful. They want me to do a "system refresh" to Win 8.0 which would wipe everything but my files, but not necesarily prevent the problem from happening again when I go back to 8.1. They offered no explanation of the problem with THEIR APP. Everything I've found out I did without their help. Any advice would be appreciated.
UPDATE: I stoped the Acer Remote in Task Manager and was able to uninstall using the control panel (the uninstall.exe file in the app folder did not work - see above). A lot simpler than the Acer chat support recommended fix. Now I want to see about reinstalling it. Where can I download it? It's not in the Windows app store.